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Santa Elena
Hotel Casona del Lago
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Hotel Casona del Lago | Santa Elena | Guatemala

Calle Litoral, 17029 Flores, Guatemala

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Hotel Casona del Lago +502 7952 8700

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Review score

Based on 72 reviews

Facilities

8.6

Cleanliness

8.8

Comfort

8.8

Value for money

8.2

Location

9.1

Total

8.5

Free WiFi

6.8

Room choices in Hotel Casona del Lago

Double Room

X 3

Triple Room

X 3

Deluxe Double Room

X 3

King Room with Balcony

Twin Room with Balcony

Twin Room with View

Hotel Casona del Lago Services

Internet	WiFi is available in all areas and is free of charge.
Bathroom	Private bathroom, Free toiletries, Shower
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Terrace
Activities	Happy hour Additional charge, Beach
Media & Technology	Flat-screen TV
Food & Drink	Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Breakfast in the room, Bar, Restaurant
Parking	Free private parking is possible on site (reservation is not needed)., Parking garage
Reception services	Lockers, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Cleaning services	Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry
Business facilities	Fax/photocopying, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Key access, 24-hour security, Safety deposit box
General	Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Tile/marble floor, Car hire, Packed lunches, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Accessibility	Wheelchair accessible
Outdoor swimming poolFree!	Open all year, Pool with view, Pool/beach towels
Wellness	Full body massage, Back massage, Sun umbrellas, Public Bath, Hot tub/Jacuzzi, Massage Additional charge, Solarium
Languages spoken	English, Spanish

Hotel Casona del Lago Terms and Conditions

Check-in	From 15:00
Check-out	Until 13:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Accepted payment methods	Cash Hotel Casona del Lago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Frequently asked questions about Hotel Casona del Lago

How do I get the best price guarantee for Hotel Casona del Lago?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Casona del Lago. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Casona del Lago?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Casona del Lago?

Free private parking is possible on site (reservation is not needed)., Parking garage

What are the outdoor activities at Hotel Casona del Lago

Outdoor furniture, Beachfront, Sun terrace, Terrace

What languages are spoken at Hotel Casona del Lago?

English, Spanish

What are the general services offered at Hotel Casona del Lago?

Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Tile/marble floor, Car hire, Packed lunches, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Hotel Casona del Lago?

Pets are not allowed.

What is the check-in time at Hotel Casona del Lago?

From 15:00

What is the check-out time at Hotel Casona del Lago?

Until 13:00

100% real reviews of Hotel Casona del Lago

If you have any questions regarding the facilities or services provided at Hotel Casona del Lago, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United Kingdom

Hannah

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Ideal for a short stay in Flores

Very spacious room and really big bed. staff were lovely, and can book tours through the front desk which is handy

Nothing to complain about. The rooms are a little tired but I would say still good value for money and they were clean.

United States of America

Dana

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Great views of Flores island and close to the airport

The hotel is not on the island of Flores, but it’s only a 10 minute walk to the island. It’s also only about 5 minutes away from the airport by taxi, which is great! (For a great taxi use Oscar. He’s on WhatsApp + 502 40205815 —sometimes he’ll send an associate. He has great/fair prices). The hotel is also close to a supermarket and atm and the best taco place in all of Guatemala is across the street. We definitely took advantage of the pool since it was so hot!

We tried to eat dinner here one night and the service was crazy slow. 45 minutes for just a salad. Also be aware the depending when you go, there could be power outages. We went end of April and it was already getting extremely hot and the power would flicker and sometimes be off long enough that the a/c wouldn’t turn back on automatically. Not a problem except for when you’re sleeping and wake up sweaty! This wouldn’t deter us from staying again because overall everything was great! It’s just something to keep in mind.

Canada

Olivia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Very Good

Pool was lovely and quiet. Breakfast was good. Location is off the island so it felt quiet.

The rooms felt a little dated for the price - The hotel itself is lovely though.

United States of America

Maria

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Placent

Easy check in

Short staff in the restaurant

United States of America

Johannes

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

All and all the stay was good,

The room was nice, the AC worked well, the pool area, and the cocktails was good.

The time waiting when ordering food, and receiving warm ceviche, which might have given me a bad stomach the following day. Also need to place more tan beds next to the pool area.

United States of America

Nishant

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

This is a great place to stay in Flores for a night or 2. Great location and staff.

the staff were very helpfu. The facility was well maintained over all. The veranda had a wonderful seating area and the pool was wonderful given we were in Flores on a day following 100 degree F heat in Tikal.

When we arrived, our AC wasn't working. We gave it a couple of hours, then alerted the front desk. They sent a maintenance staff to our room immediately and it was fixed.

United States of America

Astrid

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Fancy stay that is worth the money.

The hotel is extremely nice and breakfast was exceptional (several options to choose from). Location is great (supermarket only a few minutes away; ATMs; food stands; restaurants). Pool was good and the room was a highlight (AC; balcony; comfortable bed).

They have WIFI but it was quite glitchy (especially in our room). The pool is right in the bar/breakfast area, so you swim and sunbathe with tons of people around you. Staff were very professional, but quite distant.

Italy

Silvia

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Exceptional

Super large room with a very nice view. Comfy bed and good AC

United States of America

Latifeh

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Nice resort with great pool and view

Great location with beautiful views

Room was a little dated

United States of America

Linda

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Good value and location for visiting Tikal.

View from restaurant. Good breakfast and friendly service and staff.

Room was dark and window looked out on hallway so we could not open curtain

Netherlands

Sibyl

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Very Good

Nice lake-view, spacious rooms, swimming pool, nice staff

The room at the back of the hotel (no direct daylight), luckily we could change the second night. A pity that there is no sun in the swimmingpool anymore after 15.30h.

Israel

Elisheva

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Wonderful

Nice place by the lake. Near a small mall. They have a pool.

It is not inside Flores, but in the other side of the lake - 10 minutes walk to Flores. The breakfast is not a buffet, but you have to order from a minimal choice.

United States of America

Maria

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Exceptional

Everything at this Hotel is amazingly Beautiful !!! The view 10/10 , food 10/10 , Rooms and beds clean and comfortable , Drinks 10/10 , my daughters loved their Cappuccino coffee Extremely recommended. Honestly one of the most beautiful hotels i have been in Peten Is 7 minuts walk to the bars and fun night areas , restaurants , taquerias and disco bars. 3 minutes in car ( just because of little traffic) But honestly is better to do a little drive / walk In that way at night time you can have the perfect peace and calm night.

Belize

Kim

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Location is good

The location is good

we booked a king size bed and when we reached there and they said we booked differently. that was the issused i had with this hotel couple times. we traved there to work every month.

Austria

Anne-lisa

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Very Good

Nice courtyard with swimming pool. The food is quite good. The room is very spacious and the shower is big. The view from the swimming pool area is very nice on the like and the small island in front.

the bed linens were a bit yellowish so seemed not so clean. The sink did not drain well, also the WC is not flushing well. The road in front of the hotel is very loud so you need to close the windows at night.

United States of America

Celine

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

The hotel has a beautiful water front it fell really relaxing.

Clean and beautiful place

N/A

United Arab Emirates

Az

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Very Good

We had early morning flight and hotel staff prepared breakfast boxes for us without us asking for it, this was very nice gesture caring for the customer even when they are leaving.

Shower area needs some cleaning.

United States of America

William

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

A delightful hotel in the Flores area

This is an attractive and well-managed hotel. We liked that it had sitting areas, from which you could look across the lake toward the town of Flores. Everything is very well-maintained and functioned correctly. We enjoy being able to order off a menu for breakfast, rather than just have a buffet. The staff were extremely friendly. All-in-all, this was a really nice place, and one to which we would return.

Nothing comes to mind.

Belize

Bruce

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Excellent

Breakfast was excellent.

Can't complain about anything.

United States of America

Kevin

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Casona del Lago

Nice Cousy place to relax

location

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- Hotel Casona del Lago -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.

Hotel Casona del Lago ★★★★

FROM 83,00 (USD $)

Online booking

Book as you like

Hotel Casona del Lago | Santa Elena | Guatemala

How can we help you?

Room choices in Hotel Casona del Lago

Hotel Casona del Lago Services

Hotel Casona del Lago Terms and Conditions

Frequently asked questions about Hotel Casona del Lago

How do I get the best price guarantee for Hotel Casona del Lago?

Is WiFi available at Hotel Casona del Lago?

Is there free parking available at Hotel Casona del Lago?

What are the outdoor activities at Hotel Casona del Lago

What languages are spoken at Hotel Casona del Lago?

What are the general services offered at Hotel Casona del Lago?

Are pets allowed at Hotel Casona del Lago?

What is the check-in time at Hotel Casona del Lago?

What is the check-out time at Hotel Casona del Lago?

100% real reviews of Hotel Casona del Lago

Hannah

Dana

Olivia

Maria

Johannes

Nishant

Astrid

Silvia

Latifeh

Linda

Sibyl

Elisheva

Maria

Kim

Anne-lisa

Celine

Az

William

Bruce

Kevin

- Hotel Casona del Lago -